• Client Industry: Telecommunications – Prepaid Wireless Services

• About Client: Since the launch of their innovative wireless service in 2002, our client has been among the fastest growing wireless broadband PCS providers in the United States as measured by growth in subscribers and revenues during that period. Based in Dallas, the company is a provider of unlimited wireless communications service for a flat-rate with no signed contract. The client owns or has access to licenses covering a population of approximately 143 million people in the largest metropolitan areas in the United States. The client ranked “Highest in Customer Satisfaction with Wireless Prepaid Service” in the J.D. Power and Associates third annual Prepaid Customer Satisfaction Study in July of 2008. As of March 31, 2009, they had approximately 6.1 million subscribers.

• Client Relationship Overview: DISYS has a highly successful track history delivering high quality project and support services to the client. Since the beginning of our relationship in 2006, the DISYS team has grown to 23 people in the account

Engagement Details:

• Business Need: The client was working to build out a new market in Jacksonville, Florida where they did not have a center of operations or facilities management. They needed to partner with an organization that could assist them in providing consultants to perform a complex metropolitan cellular rollout and assist with the day to day management of the resources due to a lack of their own on the ground support and leadership.



• Project Objectives: DISYS understood the Radio Frequency activities the client needed to accomplish throughout the rollout, including the optimization of the cell towers. In addition to the skills required, the consultants needed to fully understand the efforts associated with the transition. The project needed to be delivered on time and on budget.
  
  
• Solution Approach: DISYS put together a team of RF Engineers with RF optimization experience utilizing Lucent CDMA technology for the optimization of new and existing systems and Drive Test Resources for data collection and reporting, and analysis of information to support the client’s North Florida Radio Frequency (RF) Team’s optimization project. With the thorough understanding of the project goals, the DISYS team was able to support the optimization of new systems and make enhancements to the existing systems. The team of consultants were able to adjust when the project environment changed, and effectively managed the project to deliver results both on time and on budget.



• Technology Components and Versions:
• Implementation
• RF
• Lucent CDMA
• CAIT/QXDM and Pilot Scanner for data collection and post processing
  
  
  
• Business Value: DISYS was able to provide consultants with the skills and experience to complete the project and still allow the management team to remain focused on their activities. DISYS was able to work with the client in an area where they did not have the presence or brand recognition to bring together a team capable of creating a solid cellular network and structure in a new metropolitan area, and increase their presence in the Florida market.