• Client Industry: Travel & Tourism

• About Client: Our client is one of the world’s largest, most diverse networks of travel brands and content, and a premier provider of travel technologies, solutions and services. Their three lines of business include Travelport GDS and GTA, which combined, represent a global travel distribution footprint that is geographically broader and deeper in content than any other travel distribution provider. Their IT business provides next generation IT solutions for airlines worldwide, and also brings depth and insight into the travel industry through innovative data analysis solutions for any company relying on global travel trends for success. They operate in approximately 160 countries and has development capabilities on multiple continents to serve the localized needs of their customers. Headquarters are located in New York, with sales, service and support offices located in more than 40 countries. They are a privately held company with over 5,500 employees and 2008 revenues of USD$2.5 billion.

• Client Relationship Overview: DISYS has been working closely with the client in several geographies and currently has 7 consultants working with their Business Intelligence group to provide entire lifecycle work for a new platform creation scheduled to release phase I in October.

Engagement Details:

• Business Need: The client was developing an innovative industry solution and needed a partner that would provide the unique skill sets, creativity, and vision for their solution.



• Project Objectives: Manage the end to end implementation of the new BI reporting solution, including design, development, testing, and documentation.
  
  
• Solution Approach:
• Provide detailed business requirements and UI interfaces
• Gain blueprint sign off from the external client prior to moving into design and development
• Architect the solution and ensure proper architecture of the new platform and system design as well as the Unix/EMC storage requirements to manage the large volume of data that would be hitting the systems. 
• Execute the implementation on an expedited schedule
• Manage and execute the testing of the project
• Manage and execute the technical documentation and training manual creation



• Technology Components and Versions: UI Development, .Net, EMC, Unix, HP Mercury Quality Center
  
  
  
• Business Value: DISYS consultants provided new technological expertise and experience to work with the client’s internal team to create and introduce a soon to be patented, unique solution for the industry, allowing them to expand their client base and become a global competitor. The DISYS team was able to adapt over the lifecycle of the project to provide the support needed at all points.