- Client Industry: Financial Services
- About Client: Our client is the nation's #2 auto lender and the #1 used car lender. With regional offices serving 47 states nationwide, they offer an integrated dealer services solution designed to help dealers sell more vehicles, more profitably. They provide a broad credit spectrum of lending to the auto industry; commercial, real estate and floorplan financing; and an array of banking services. They have relationships with over 9,000 auto dealers, a consumer loan portfolio of $27.5 billion and a commercial loan portfolio of $6.1 billion.
- Client Engagements Overview: DISYS has a strong relationship with the client, who sees us as a valuable resource for any IT support needs they may have.
Engagement Details:
- Business Need: The client required desktop support and system administration for the Irvine location with a minimal number of employees. Seeking a single individual to wear multiple hats to assist in the reduction of technology costs for their business unit.
- Project Objectives: Stream-line new technology solutions and support existing infrastructure with minimal staff.
- Solution Approach: DISYS met with managers to develop an in depth understanding of the needs and requirements for the position as well as the workplace dynamics. This understanding led to DISYS providing a consultant that fit on all levels.
- Technology Components and Versions: Windows 2000, 2003, XP, Vista, Netware, and Mac OS X , AutoCAD, Microsoft SQL, IIS, ISA, Exchange, VMWare, Veritas Backup Exec, Outlook and Microsoft Office, TCP/IP, WINS, DHCP, DNS, and Active Directory, Network cabling, switches, routers and hubs, PC hardware repair.
- Business Value: The consultant provided by DISYS has been able to maintain the systems and infrastructure without additional assistance. By having one consultant take on numerous responsibilities and roles, the client has been able to reduce their technology costs. He has received high praise and they are working to hire him on as a permanent employee.